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Open your account under clear terms

98ms brings Immersive Roulette, Fortune Mouse, Football Studio and the sportsbook into one account, and these Terms & Conditions explain the rules you accept before you open it.

Malaysia account termsEligibility by local lawTouch 'n Go receiptsSupport contact routes

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Explore the terms before you join

98ms Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions set the account contract between you and 98ms. They explain how your login may be used, how wallet records are matched, how promo rules are applied, and when we may hold, verify, adjust or close an account entry. If access, game participation

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or account eligibility is mentioned, it depends on local law and is available where local law permits. Payment references from Touch 'n Go, GrabPay, Boost dan FPX may be used to confirm deposits, withdrawals, refunds, chargeback checks and wallet corrections under the terms. We also describe
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how disputes should be raised, what evidence you should keep, and how changes to these terms take effect after we publish them on this page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Check your terms contact paths

If a clause feels unclear, contact us before you continue using the account. We keep term questions separate from routine lobby chat so your message reaches the right desk. Send the clause number, account phone or email, payment reference if relevant, and a short description of the issue. We will reply through the contact route available inside your account.

Team online

Terms chat

Use the in-account chat when you need a quick explanation of a clause before you proceed. Include the clause heading and a brief account timeline so our team can read the same context.

Email record

Send email when your terms question involves payment evidence, account data or a dated dispute. Attach clear screenshots and references from Touch 'n Go, GrabPay, Boost dan FPX where they relate to the clause.

Account check

Ask for an account check if you believe a term has been applied incorrectly. We compare wallet records, login history and prior contact before we explain the outcome in writing.

ACCOUNT CARE

Browse how we apply your terms

Our terms are only useful if you can see how we apply them. We record acceptance times, payment references, cookie choices and support contact so a dispute can be traced without guesswork.

Data handling

The terms explain that account data may include your profile details, wallet activity, device signals and support messages. We use those records to operate the account, check requests and answer disputes.

Cookie choices

Cookie clauses cover login continuity, fraud screening and basic site measurement. If settings change on your device, some account features may ask for fresh confirmation before we can process a request.

Login protection

Security clauses allow us to ask for extra checks when login patterns, password resets or device changes do not match ordinary account activity. This protects the terms process from unauthorised instructions.

Record retention

Retention terms describe why wallet records, chat messages and verification outcomes may remain after an account closes. These records help answer payment disputes, legal requests and prior account decisions.

Data access requests

You may contact us to ask about account data linked to the terms. We may need identity confirmation before we share, correct or restrict a record connected to your account.

Term changes

When the Terms & Conditions change, the updated wording on this page becomes the reference point. We aim to state changes plainly so you can decide whether to continue.

Discover answers about account terms

These questions focus on how the Terms & Conditions affect your account, payments, data and contact rights. They are written to help you decide whether to open or continue an account with clear expectations. If your situation involves local law, access is available only where local law permits.

You accept the Terms & Conditions that apply to account access, wallet use, game participation, promos, withdrawals, data handling and contact procedures. Read them before you proceed because they form the account contract.

Yes. We may update the terms when account processes, payment checks, legal requirements or site functions change. The version published on this page is the wording we refer to after it goes live.

Payment clauses explain how deposits, withdrawals, refunds, failed transfers and chargeback checks are handled. References from Touch 'n Go, GrabPay, Boost dan FPX may be checked against wallet records before we act.

The terms cover account data such as profile details, login records, wallet activity, device signals, cookies and support messages. We use this data to run the account and respond to disputes.

If eligibility or access changes, we may restrict account functions while we check the position. Any access discussed in the terms depends on local law and is available where local law permits.

Yes, you can contact us about correcting account data linked to the Terms & Conditions. We may request identity confirmation and may retain records needed for payment, legal or dispute reasons.

Use the chat or email route inside your account and quote the clause you mean. Add payment references or screenshots if relevant so our team can answer the exact terms issue.

Open your account under clear terms

Check your terms contact paths

Terms chat

Email record

Account check

Browse how we apply your terms

Data handling

Cookie choices

Login protection

Record retention

Data access requests

Term changes

Discover answers about account terms

01 What do I accept when I open an account?

02 Can the Terms & Conditions change later?

03 How do the terms affect payments?

04 What data is handled under these terms?

05 What happens if eligibility changes?

06 Can I ask for account data changes?

07 Who do I contact about a clause?

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